How do I reset my password?▾
Contact your carrier admin or email us at support@loadcircle.ca to request a password reset.
How do I upload a Proof of Delivery (POD)?▾
Go to the shipment details page, scroll to the Documents section, and click "Upload POD Manually" or use the driver app to submit POD with photos.
Can I use LoadCircle on my phone?▾
Yes! LoadCircle is available as a native iOS app on the App Store. Drivers and carriers can both use the mobile app.
How do invoices work?▾
Invoices are automatically drafted when a shipment is marked as delivered. You can edit charges, add tax, and email the invoice as a professional PDF directly from the app.
How do I connect with a broker?▾
Go to your dashboard, navigate to the Brokers section, and send a connection request using the broker's email address.